Privacy policy

Privacy Policy

Last updated: May 18, 2026

At cartzen, we value your privacy and are committed to protecting your personal information.

Information We Collect

We may collect the following information when you interact with our store:

  • When you create an account or place an order: name, email address, shipping and billing address, and phone number
  • When making a payment: payments are securely processed by Shopify Payments and Stripe (we do not store full credit card details)
  • When browsing our website: cookies, IP address, device information, and pages viewed

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and (with your consent) marketing communications
  • Improve our website and user experience
  • Detect and prevent fraudulent activity
  • Comply with legal obligations

Sharing Your Information

We only share your data when necessary, including with:

  • Shopify and Stripe for payment processing and store operations
  • Shipping carriers to deliver your orders
  • Trusted service providers (such as email marketing platforms), under strict confidentiality agreements

We do not sell your personal information.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request corrections or updates to your information
  • Request deletion of your data

To exercise any of these rights, please contact us at info@cartzenshop.com. We will respond within a reasonable timeframe.

You may opt out of marketing emails at any time by clicking the “unsubscribe” link or by contacting us directly.

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